Discover how a Financial Planning and Reporting Accountant at White Horse Insurance Ireland Dac moved from Sun Systems with Infor to Microsoft Dynamics 365 Business Central—and adopted Cosmos for cloud reporting—without missing a beat in executive reporting delivery.
“It’s a game changer. I used to be locked out of Excel waiting on a report. Now I can run reports in a meeting and answer questions live.”
With Cosmos, Aoife can now generate reports in seconds. In the past, large month-end reports would lock her out of Excel for extended periods, leaving her unable to complete any of her core financial planning tasks and stalling priority work. Now, she can run reports on demand and even respond quickly to data requests during meetings.
Despite changing its ERP and reporting platform, White Horse experienced no interruption to the format or delivery of its existing reports. The transition to Business Central and Cosmos was seamless and well-supported. Thanks to the joint onboarding process delivered by Sysco Ireland and Cosmos UK, Aoife rebuilt key reports quickly and maintained consistent reporting standards across the organization.
Instead of spending extensive time refreshing reports or patching missing schemes, Aoife uses her time to properly investigate anomalies, explore performance trends, and build reports that answer bigger business questions. With Cosmos, she has the confidence and clarity to dive deeper into the data, adding more strategic value to the business and bringing sharper insight to every meeting.
“Cosmos is so fast that I don’t even need to schedule reports anymore. I just run them on the spot.”
White Horse Insurance Ireland Dac is a regulated underwriter based in Ireland. The company previously used Sun Systems with Infor for reporting, supported by their longtime partner Sysco Software. When support for Sun Systems was ending, the team had to choose between migrating ERP platforms or sourcing new support.
Sysco recommended a move to Microsoft Dynamics 365 Business Central, alongside Cosmos for cloud reporting. From the outset, Cosmos was positioned as the ideal reporting solution to pair with Business Central—cloud-native, fast, and user-friendly. White Horse Insurance Ireland Dac chose to implement both systems together, confident in the recommendation from their trusted technology partner.
Before the switch, their reporting process had several frustrating limitations:
These limitations weren’t just inefficient—they were frustrating. At the time, Aoife didn’t fully realise how much time and flexibility she was missing, because it was all she had known. It wasn’t until Cosmos was introduced that the contrast became clear. She explained, “The output stayed the same, but the experience behind it was completely transformed.”
Existing Problems:
Looking For:
“Before Cosmos, if a report was missing a scheme, I’d have to drop everything. Now, it’s automatic.”
When Cosmos was introduced, Aoife immediately saw the difference. With Sysco Ireland and Cosmos UK delivering joint onboarding and support, she was up and running within just a few sessions. After four hours of training, she had rebuilt some of the essential reports on her own.
“I can now answer questions during a meeting instead of saying, ‘I’ll get back to you.’ That simply wasn’t possible before.”
With Cosmos, new schemes are dynamically included in reporting without added effort. Reports that once tied up her computer now run so quickly that staging and scheduling are barely necessary. Even though she still manually adds historical data from the legacy system, the day-to-day reporting has vastly improved.
She can now:
While Cosmos operates quietly in the background, the true benefit is Aoife’s restored time, confidence, and mental space. As she notes, management didn’t notice the change in reporting output—because nothing was lost. What they don’t see is just how powerful the reporting engine behind the scenes has become.
Aoife rebuilt her key reports within hours of training and quickly became self-sufficient. She appreciated how easy it was to go back and rewatch recorded sessions, helping her.
“The reports look identical to what management is used to—the transition was invisible to them, but life-changing for me.”
